Important Information
A €1 handling fee is applied to vouchers sent by email or SMS text to register your voucher with a 2D QR Security Code.
If we send emails where a mailbox is full, a server is down or firewalls are present, the email may be delayed or may not be delivered.
Gift Vouchers & Luxury Gift Boxes are posted same day if ordered by 12 noon Monday to Friday (excluding bank holidays).
Printing, Postage & Packaging charges will apply.
All gifts are sent 1st Class Post or International Airmail. Royal Mail aims to deliver the next working day, however delivery can take 2-5 working days during busy periods.
Please do not query the delivery status of your gift until 5 working days have passed.
Airmail aims to deliver in 5 working days, but can take up to 10. Please do not query the delivery status of your Airmail gift until 10 working days have passed.